I love how modern the property was and clean. It still maintained a Mexican flair to it. I also loved how the bellhops tried thier best to maintain a personal connection to you throughout the stay!
Caleb
May 2024
We enjoyed our stay immensely. Everything went well. But, it was the STAFF that made a difference. Some of them even remembered us from previous visits. They treated us like royalty and bent over backwards to make sure we were happy with our stay. Roger, Samuel, Alberto, Gladys, Carlos (in the fitness center), et al. I wish I could remember all their names. But, in our minds, these are the folks who put the enjoyment into our stay, and they are the main reason we would, and probably will, return. They are indeed a credit to the Marriott brand.
Kendall
April 2025
My stay here was absolutely Phenomenal! The staff was extraordinary, kind, polite, always smiling, attentive to your needs and each one delivered exceptional customer service! Oh, they understand their assignment! The US employee base could learn a few things from the staff here at the Marriott Cancun. What impressed me the most - the cleanliness of the hotel! The lobby, my room, the grounds, everywhere I looked every single aspect of this hotel was in order! I'm going to compare my stay at other places to my stay here at the Marriott properties. Honestly, I really don't want to stay anywhere else!
Laverne
August 2022
The staff was incredibly nice and attentive. The hotel is beautiful and there are so many options to eat. The cocktails are delicious and again, so many options! The rooms were spacious and the bed was very comfortable! We had a lovely time.
Nathalie
April 2024
My stay was great. The staff was my favorite part. Hugo(one of the bell men) was so kind and patient. The resort is nice, the beach was amazing. plenty of seating and umbrellas. The room was nice. We had a beach view, and it was worth waking up to it.
Rachel
July 2022
The layout is good. Location is good. Easy access to rooms, lobby, beach.
Veronica
July 2022
The food and drink exceeded expectations, the service and people were amazing, the beach and facilities were wonderful.
Scott
January 2025
new and good food
Elizabete
March 2022
Charles
December 2024
The location, the hotel ambiance, the cleanliness, housekeeping staff, lobby bar bartenders, pool attendants and the view from our room.
Hector
November 2022
Reservations:
+1 (888) 385-8465